WIND Manual.
ALLEY HOOP · ALLEY HOOP KID · ASSIST · ASSIST KID · WIND EN

Thanks for choosing an OFFCARR product.
OFFCARR listens and responds to the customers' needs by engineering highly technical, innovative solutions aimed at reducing daily mobility problems, with special attention to product style and to improving quality of life.
OFFCARR has a certified system for quality management following UNI EN ISO 9001 regulations and a Medical Device - Quality management system following UNI EN ISO 13485 regulations.
OFFCARR products comply with the european medical device regulation UE MDR 2017/745.
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Before using or making adjustments on this device, read this instruction manual carefully. |
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Different versions of this manual, accessible for various types of visual disabilities are available on www.offcarr.com |
Contact an authorized dealer or the manufacturer at the following address if clarification regarding the safety measures is required.
OFFCARR srl |
MADE IN ITALY |
Distributor: |
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1. Labelling
Each OFFCARR product is identified by a unique serial number. The serial number, along with other information, is shown on a sticker applied to the frame. |
Product sticker (applied on the frame) |
UDI sticker (applied on the frame and on the instructions for use) |
Information available on the product sticker: |
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1.1. Symbols description
Please read all instructions before using the device. Read all Cautions and Warnings carefully. |
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European Conformity - The symbol denotes conformity to European standards. |
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WARNING: Read carefully and follow the indications. |
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NOTE: Auxiliary information. |
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Medical Device |
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UDI: Unique Device Identifier |
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Serial Number |
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Reference - The symbol indicates the model of the product. |
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The symbol indicates the country of origin. |
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The symbol indicates the distributor of the product. |
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The symbol indicates the manufacturer of the product. |
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The symbol indicates the maximum load permissible for the product. |
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The symbol denotes the importance of protecting the packaging and the product from harsh weather. |
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The symbol denotes that shipment must be performed with care and the package must always be kept and stored with the arrows pointing upwards. |
2. Using the device
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To use the device correctly and safely, it is always recommended to clarify any doubts with qualified personnel. |
Hereafter are some suggestions and recommendations for a correct use of the device, also aimed at maintaining its safety and durability characteristics over time:
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The brakes only have a parking purpose and should never be used as service brakes to slow down the device in motion.
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To ensure the efficiency of the brakes, keep the tyres properly inflated and check the wear of the knurled locking pins every 3 months.
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The anti-tip wheels (if present) must never be used as transit wheels.
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Do not lean too far forward; excessively shifting the centre of gravity could cause the device to tip over.
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Always deal with slopes above 6° with assistance from an attendant. This limit is only approximate and it depends on the configuration, in particular on the position of the centre of gravity of the user-wheelchair system.
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The device must be used only to transport a person, not objects.
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The armrests, if present, are not designed to lift the device.
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Avoid wheeling the device without the supervision of an attendant.
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Prolonged contact of the device with water or prolonged exposure to high humidity levels can cause unwanted oxidation of some metal parts and decay of the safety characteristics of the materials involved.
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Avoid contact with seawater and sand. In case of contact, proceed with immediate and thorough cleaning.
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Perform a general check of the device at least every three months, checking tyre inflation, the efficiency of the quick-release axles and brakes; lubricate the moving parts whenever necessary.
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Clean the device with a damp cloth and avoid even partial immersion of the frame. Keeping the device clean increases its efficiency.
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Suspend use of the product and notify OFFCARR in case of allergies or other similar problems due to contact with the materials that make up the device.
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The fabric used for the device’s upholstery is washable with low-temperature water. In any case, avoid wetting or immersing other parts of the device.
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There is no danger of causing injury to people during the operations of preparation and setup of the device, if carried out carefully following the instructions provided in this manual.
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Make sure the tyres are correctly inflated. The inflation pressure depends on the tyre model; find the correct pressure shown on the tyre’s sidewall. |
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Keep the device away from heat sources, as not all the components are fireproof. |
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Upholstery materials comply with the EN 1021-2:2014 regulation. |
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The approximate lifespan of the device is 7 years, considering correct, normal daily use by a single user and regular maintenance. |
3. Warnings to reduce any risks associated with misuse of the device
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It is forbidden to use the device or its parts in different ways from those described in this manual. |
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Do not use the brakes to slow down the device at any speed. They are designed only as parking devices. |
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Do not use the armrests to lift the device or as clamping points. |
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The anti-tip wheels (if present) must never be used as transit wheels. They are not designed for this purpose. |
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It is recommended to frequently check the working order of the quick-release axles, especially that they are properly secured after each insertion. |
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The gap between wheels and side-guards or brakes could be lower than 25 mm. Be careful not to put your fingers between the wheels and side-guards or brakes to avoid injury. |
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To maintain the device and its safety requirements, it is recommended to uphold a regular maintenance schedule, as described in this manual. |
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Poor maintenance and improper use of the device can cause damage or injury to the user or assistant. |
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Any tampering with the components of the device, as well as voiding the warranty, could compromise its structural integrity and safety standards. |
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With pneumatic tyres, it is recommended to reduce their pressure in the case of air transport, to avoid collateral effects of pressure variations due to altitude. |
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Contact OFFCARR in case the maximum user weight is exceeded at any point during the device’s lifespan. |
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Contact OFFCARR or your reseller to check for compatibility with accessories produced by a manufacturer different from OFFCARR. |
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Do not install mechanical or electronic devices on the device that are not approved by OFFCARR, and do not modify its structure in any way. Any combination with other medical devices must be expressly authorized by OFFCARR. If the combination has been approved, always refer to the respective manuals. |
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The device and its accessories are not suitable for use in hyperbaric chambers under any circumstances. |
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In case of prolonged exposure to the sun, the surface of the device can reach high temperatures. |
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The device is not certified for use as a seat on a motor vehicle. |
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Activate both brakes before every transfer to/from the device. Always perform transfers with caution. |
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Some openings in the device may have angles lower than 75° (e.g. the space between wheel spokes) or gaps smaller than 25 mm (e.g. the gaps between spokes or between frame parts when opening or closing). Be careful. |
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For technical and aesthetic reasons, the pushing handles may be placed at a height lower than 900 mm from the ground. |
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Headrests (optional) are not approved for use as headrests on moving vehicles. |
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The tip assist pedal and anti-tip devices are optional accessories that must be requested when ordering the device. |
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Do not exceed the maximum load of the device, even temporarily. For example, do not perform activities such as weightlifting on the device. |
4. Product presentation
4.1. ALLEY HOOP
Alley Hoop are non-invasive medical devices specifically designed to reduce and counterbalance motor impairments in the medium and long-term.
This wheelchair is manually propelled on the back wheels, it allows for many configurations and a wide range of accessories to meet the needs of users.
Configuration and adjustment must be performed exclusively by qualified personnel.
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It is forbidden to use the device or its parts in different ways from those described in this manual. |
4.1.1. Description
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4.1.2. Features
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Ultralight wheelchair
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Adjustable center of gravity
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Rigid aluminum frame
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Height-adjustable back-rest
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Height-adjustable seat height
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Height/tilt/depth-adjustable footrest
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Quick-release rear wheels
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Maximum load: xxx kg
4.1.3. Technical data
| ALLEY HOOP | |
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Frame warranty |
3 years |
Expected service life |
7 years |
4.1.4. Rear wheel and pushrim diameter
The table indicates diameter of rear wheels and relative pushrims.
| Rear wheel diameter | Pushrim outer diameter (average) |
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22" |
480 mm |
24" |
535 mm |
25" |
550 mm |
26" |
590 mm |
28" |
620 mm |
4.1.5. Front wheel diameter
| Front wheel options | |
|---|---|
72 mm |
solid |
4.2. WIND
Alley Hoop Kid, Assist Kid, Wind are non-invasive medical devices specifically designed to reduce and counterbalance motor impairments in the medium and long-term.
This wheelchair is manually propelled on the back wheels, it allows for many configurations and a wide range of accessories to meet the needs of users.
Configuration and adjustment must be performed exclusively by qualified personnel.
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It is forbidden to use the device or its parts in different ways from those described in this manual. |
4.2.1. Description
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4.2.2. Features ALUMINIUM
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Ultralight wheelchair
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Rigid aluminium frame
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Height-adjustable footrest
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Quick-release rear wheels
4.2.3. Features TITANIUM
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Ultralight wheelchair
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Rigid titanium frame
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Height-adjustable footrest
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Quick-release rear wheels
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Maximum load: 120 kg
4.2.4. Technical data
All measurements are in degrees (°) and millimetres (mm), the weight is expressed in kilograms (kg).
| WIND-AL | WIND-TI | Reference values UNI EN 12183 1 | |
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Maximum weight capacity |
— |
120 kg |
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Seat angle |
custom |
custom |
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Backrest angle |
custom |
custom |
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Leg angle |
custom |
custom |
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Total width |
min. 790, max. 955 |
min. 790, max. 955 |
7001 |
Total length |
min. 840, max. 890 |
min. 840, max. 890 |
12001 |
Total height |
min. 570, max. 970 |
min. 570, max. 970 |
12001 |
Pivot turn width |
min. 1580, max. 1920 |
min. 1580, max. 1920 |
13001 |
Turn width |
min. 790, max. 955 |
min. 790, max. 955 |
10001 |
Frame warranty |
3 years |
3 years |
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Expected service life |
7 years |
7 years |
All measurements refer to wheelchairs in standard configuration
The addition of accessories may modify the indicated measurements and weight
1 Some measurements may exceed the reference values according to UNI EN 12183. In some circumstances and with certain configurations, the use of safety exits may be complicated or impossible
4.2.5. Rear wheel and pushrim diameter
The table indicates diameter of rear wheels and relative pushrims.
| Rear wheel diameter | Pushrim outer diameter (average) |
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22" |
480 mm |
24" |
535 mm |
25" |
550 mm |
26" |
590 mm |
28" |
620 mm |
4.2.6. Front wheel diameter
| Front wheel options | |
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72 mm |
solid |
4.3. ASSIST
Assist are non-invasive medical devices specifically designed to reduce and counterbalance motor impairments in the medium and long-term.
This wheelchair is manually propelled on the back wheels, it allows for many configurations and a wide range of accessories to meet the needs of users.
Configuration and adjustment must be performed exclusively by qualified personnel.
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It is forbidden to use the device or its parts in different ways from those described in this manual. |
4.3.1. Description
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4.3.2. Features
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Ultralight wheelchair
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Rigid aluminium frame
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Height/tilt/depth-adjustable footrest
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Quick-release rear wheels
4.3.3. Technical data
| ASSIST | |
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Frame warranty |
3 years |
Expected service life |
7 years |
4.3.4. Rear wheel and pushrim diameter
The table indicates diameter of rear wheels and relative pushrims.
| Rear wheel diameter | Pushrim outer diameter (average) |
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24" |
535 mm |
26" |
590 mm |
28" |
620 mm |
4.3.5. Front wheel diameter
| Front wheel options | |
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72 mm |
solid |
5. Preparation for use
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The preparation for use of these devices must be performed by qualified personnel to ensure the specific suitability of the product for the user and the correct working order of all parts and accessories, as well as to provide clear instructions to the user. |
5.1. Rear wheels release and re-engagement check
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Verify proper operation of the quick-release axle devices before using the wheelchair. |
The wheelchair is usually shipped with the rear wheels disassembled.
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For safety reasons it is important to repeat this test every time that for transport or maintenance reasons, the rear wheels are removed and reassembled to the frame. |
5.2. Tyre pressure check
A periodical check of the tyre pressure helps to keep the device efficient and more comfortable
Verify the tyre pressure value according to the value marked on the tyre. Indicatively the maximum pressure for the most common wheels is:
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7.5 bar (750 kPa - 110 psi) for high pressure wheels
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4.5 bar (450 kPa - 65 psi) for 20", 22", 24" x 1.3/8" wheels
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2.5 bar (250 kPa - 30 psi) for pneumatic castor wheels
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With pneumatic tyres, it is recommended to reduce their pressure in the case of air transport, to avoid collateral effects of pressure variations due to altitude. |
5.3. Brakes check
To check the correct functioning and the efficiency of the parking brakes:
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activate the brakes (ON position)
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check if the wheels are locked in place
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Brake type availability is limited depending on the chosen configuration. Not all brake types are available for every setup. |
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The included brakes, except for the assistant-activated brakes (drum), must be used exclusively as parking brakes and never as service brakes. |
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To ensure the efficiency of the brakes it is necessary to maintain the proper tyre pressure and check the wear of the clamping elements frequently. |
5.4. Accessories check
Some accessories required when setting up the wheelchair may be supplied separately. You must assemble them and check their operation before you start using the wheelchair.
6. Accessories
OFFCARR can be configured with different accessories, described in the following paragraphs.
6.1. Pelvic band installation
OFFCARR is designed to accommodate the installation of a pelvic band when necessary.
The 45° pelvic strap is an accessory that can be selected at the time of ordering or added later.
To install a pelvic band, wrap it around the frame passing between the backrest and the side-guard as shown in the picture 1, and connect its two flaps inferiorly through the provided velcroed areas highlighted in picture 2.
Picture 1: View of the installed pelvic band |
Picture 2: Wrap the pelvic band around the tube as in the picture |
6.2. Spokes guards
Spokes guards on the rear wheels serve as an esthetic feature as well as protection against accidental insertion of the user’s fingers or hands between the spokes of the wheels. They can be attached to the spokes with velcro or clips depending on the specific model.
7. Maintenance, inspections and controls
Weekly:
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✓ Check the tyre pressure. Each tyre shows on the lateral bands the maximum pressure for which they are designed. A flat tyre affects the efficiency of brakes and the agility of the wheelchair.
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✓ Check the efficiency of the quick-release axle (see 5.1, “Rear wheels release and re-engagement check”) and if necessary proceed with the lubrication of axle and bushes.
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✓ Check the tension of the backrest upholstery to maintain a comfortable position.
Quarterly:
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✓ Check the tightness of all the devices' screws.
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✓ Check the perpendicularity of the front fork support screws.
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✓ Check the wear of the front wheels. Solid wheels might be worn to the point of affecting the overall wheelchair front setup. In this case adjust the front fork assembly or replace the wheels (see 7.2, “Replacing front wheels”).
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✓ Check the efficiency of the bearings. Replace any stuck bearings if necessary (see 7.3, “Replacing rear wheel bearings”, 7.4, “Replacing front wheel bearings” and 7.5, “Replacing front fork bearings”).
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✓ Check the efficiency of the brakes and, in case, adjust them. If the knurled pin has to be replaced, consult authorised personnel.
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✓ Lubricate moving parts such as hinges, bearings and quick-release axles. It is suggested to use silicon oil, which is efficient and doesn’t smear.
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Only choose original parts when purchasing accessories or spare parts. Contact OFFCARR if you can’t find original spare parts on the market elsewhere. |
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It is recommended to refer only to authorized and qualified personnel to perform maintenance programs, adjustments, and to replace components or accessories. |
7.1. Replacement of tyre and inner tube
7.1.1. Removing the tyre and inner tube
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7.1.2. Assembling the inner tube and tyre
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7.2. Replacing front wheels
If necessary, the front wheels can be replaced:
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It is important to select the same position for both wheels. Asymmetrical positions produce instability. |
7.3. Replacing rear wheel bearings
Disassembly
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Assembly
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7.4. Replacing front wheel bearings
Disassembly
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Assembly
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7.5. Replacing front fork bearings
Disassembly
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Assembly
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7.6. Quick extraction devices
7.6.1. Check
The quick extraction axles are shipped already checked and adjusted. However, it is recommended to periodically verify the effectiveness of their operation.
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7.6.2. Adjustment
If necessary, it is possible to adjust the axle to eliminate any play between the wheel and the frame or to complete the release of the button once the wheel is inserted. |
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If the quick-release button is not completely relaxed when the wheel is inserted in the frame, it is necessary to extend the useful length of the L axle by partially unscrewing the Y nut.
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If once the wheel has been inserted into the frame, there is play between the frame and the wheel itself, it is necessary to reduce the useful length of the L axis by partially tightening the Y nut.
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The Y nut thread has a pitch of 1 mm, therefore the unscrewing or screwing of one turn involves the elongation or reduction of 1 mm. In case of adjustment, it is advisable to proceed with successive adjustments of ¼ of a turn at a time. |
8. Cleaning and disinfection instructions
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Cleaning and disinfection procedure have to be performed exclusively by qualified personnel. |
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Use appropriate eye/facial protection and protective gloves, during cleaning and disinfection procedure. |
In case of contamination with blood or other body fluids, the device has to be cleaned first and then disinfected as follows:
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Most of the time is convenient and more effective to remove the upholstery from the frame before to proceed with the cleaning and disinfection of either frame or upholstery. |
FRAME
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Wash the device with lukewarm water and neutral detergent using a damp cloth to remove gross soiling
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Remove eventual detergent residuals only with lukewarm water
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Dry the device prior to further processing
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Visually inspect the cleanliness of the complete device
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Disinfect the device using 70-90% alcohol
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Be sure it is completely dry before proceeding with use
UPHOLSTERY
In case of the user remaining the same before and after the cleaning treatment:
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Wash, rinse, dry and disinfect the upholstery using the same process used for the frame
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Be sure the upholstery parts are completely dry before reassembling them
In case of different user after the cleaning treatment:
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The best course of action is to change the upholsteries with a new set
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During the cleaning process the device should be also carefully inspected for damage, oxidation and faults in function. If any damage or faults are found, the involved components should be removed for service, repair or replacement. |
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All waste materials related to this process must be disposed in compliance with specific local applicable law. |
9. Technical service
For any service request, please contact OFFCARR supplying the following indications:
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Model
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Serial number
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Fault description
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Any reference or order number, if available, recorded on the order form.
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Dealer
Every component of the device is available as spare part.
10. Warranty terms
It is strongly advised to register the product on the website www.offcarr.com after delivery.
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The device’s frame is guaranteed for 3 (three) years from the delivery date.
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The label showing the serial number, the manufacturer address and the CE symbol cannot be removed for any reason to preserve the warranty validity.
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Parts subject to normal wear and tear are not covered by the warranty, unless specific wear is caused by evident manufacturing fault.
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During the warranty period OFFCARR may proceed at its own discretion to change or to repair the faulty parts.
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The warranty does not cover damage due to negligence, carelessness, misuse or by incorrect maintenance performed by non authorized personnel.
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If any damage occurred during transport, the forwarder company is the only responsible. It is important to inform immediately both the forwarder company and, for information, OFFCARR.
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The warranty does not cover injury or any other damage to people or goods connected to the device’s malfunctioning.
11. Packaging, shipment and delivery
All OFFCARR products are shipped in closed cardboard cases to protect them from bumps and dust.
The package includes the device configured according with the order form, this Instruction manual and a tool kit.
The device must be transported in trucks that protect it from atmospheric agents, as shown on the packaging box.
Upon receipt, check the box integrity: open the package, remove the device and check it for damages. In case of problems, note your remark on the waybill and immediately notify both the forwarder and, for information, OFFCARR.
Once these checks, mandatory to ensure the validity of the warranty, have been carried out, place again the device in its packing until it is used and store in a cool and dry place (between - 15 and + 50 °C and with a relative humidity lower than 80 %).
Do not place any objects over the packaging box.
The packaging materials follow the European directive 94/62/EC[13].
12. Material differentiation
OFFCARR products are made of aluminium alloy (Al 7020, Al 6082, Al 2017, Al 6061, Al 5754), titanium, steel (AISI 303), carbon fibre, polyurethane, epoxy resins, other composite materials.
The separation and disposal of materials must be in compliance with the local applicable laws.
Contact your dealer in case of doubt or for help when disposing the device.
13. Available sizes
The available seat sizes for each model are listed in the tables below. Refer to the price list for configuration and ordering.
14. Adjustments
The wheelchair is shipped to the customer in the setup chosen on the order form.
Considering potential setup restrictions it is still possible to perform other adjustment to hone in the wheelchair to the specific user.
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Please refer to authorized and qualified personnel to perform the adjustments described in this manual. |
14.1. Backrest tilt adjustment
14.2. Backrest height adjustment, pushing handles adjustment
The height of the backrest is chosen when ordering, but further adjustments are possible. The backrest has a telescopic section, regardless from the chosen pushing handles model.
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In the presence of side-guards, remove the screws securing them to the frame and take off the corresponding support loop. Adjust the height of the backrest tube and then restore the position and fastening of the side-guards.
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The same procedure can also be followed if the wheelchair has no pushing handles or is configured with height adjustable handles. |
14.3. Backrest tension adjustment
The backrest tension can be easily adjusted by acting on the velcro straps:
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Any serious incident occurring in relation to the device must be reported to the manufacturer OFFCARR and to the competent authority of the Member State in which the user and/or the patient is established. |
OFFCARR s.r.l. reserves the right to make improvements and/or changes on its products, at any time without prior notice, with respect of the device features, suitability, certifications, warranty contract and availability of spare parts according to the terms of law.
IFU_OFFCARR_WIND_EN_R0
